Mrs. Martha Wright, of the Wright Petition, speaks about her decade-long struggle to win justice for prisoner families abused by telecommunication companies. Shocked by the exorbitant bills she was getting for accepting collect phone calls from a grandson in prison, Wright decided to fight back against big telephone.

She teamed up with other victims of prisoner-call price gouging to submit a petition to the FCC. It asked the agency to regulate these tele-traps – which can end up costing the loved ones of the incarcerated $18 for just 15 minutes of talk time.